Community Trigger

What is ASB?

Anti-social behaviour (ASB) covers a lot of different types of behaviour and can affect people in many different ways.

For the purpose of the Community Trigger, ASB means behaviour causing or likely to cause nuisance, annoyance, harassment, alarm or distress to any member of the public or which may have a detrimental effect on someone's quality of life.

What is a community Trigger (ASB Case Review)?

A Community Trigger (also known as an ASB Case Review) is an important statutory safety net for victims and communities experiencing ASB, to request a review of their ASB case and to bring agencies together to take a joined up, problem solving approach to find a solution for the victim(s).

An activation should be made where the Threshold is met and where victims are unsatisfied with the response they have received from the relevant agencies.

In essence, the Community Trigger process is designed to put victims at the heart of the case investigation process and for agencies to ensure you feel supported and listened to.

Threshold

In Northumberland, Tyne and Wear, the threshold to activate a Community Trigger is:

At least three qualifying complaints have been made about anti-social behaviour in the past 6 months and/or;
The victim(s) of ASB are considered to be 'high risk'

How to activate a Community Trigger

In Northumberland, Tyne and Wear, Community Trigger activations across all of the 6 Local Authorities are coordinated by the Northumbria Office of the Police and Crime Commissioner (OPCC) who will:

Acknowledge receipt of your Community Trigger request
Contact you to discuss your case and obtain further information
Liaise with the relevant Community Safety Partnerships
Share information with agencies who are responsible for managing anti social behaviour
Record and publish relevant data relating to Community Trigger activations

If you meet the threshold for the Community Trigger you can contact the OPCC to raise a request in the following ways:

Online form accessed here: https://northumbria-pcc.gov.uk/community-trigger/
By email: enquiries@northumbria-pcc.gov.uk
By phone: 0191 221 9800
By post: Community Trigger Activation, Office of the Police and Crime Commissioner, Victory House, Balliol Business Park, Benton Lane, Newcastle upon Tyne NE12 8EW