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Customer Service Centres

Customer Service Centre 

Following government guidelines from week commencing 12th April, we will open Tuesday, Wednesday and Thursday between 9.00am to 4.00pm. Visits to the centre require a pre-booked appointment unless making a cash payment only. Please ring 0800 234 6084 to make an appointment. Please help protect others and wear a face covering when you visit.

Remember it's easy to pay online at www.sunderland.gov.uk/payonline

Please note we are only accepting cash payments for council services. We cannot accept any Gentoo payments or payments by credit/debit card.

Customer service centres in Houghton and Washington remain closed. We have a freephone number for any urgent enquiries: 0800 234 6084.

 

 

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