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Digital Strategy

Customer at the centre of digital change

Our website, content and digital services are being redesigned with user at the centre of digital change.

We will listen to feedback from all our users and carry out research to ensure our content and services are accessible and usable by all.

We have a personalised account service to tailor customers interactions with us. We will deliver an improved version of our account service to enhance the experience users have of interacting with the Council.


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