Sportscape - Certificate in Retail Knowledge

Course Title

Certificate in Retail Knowledge

This Retail course is aimed at residents from Sunderland who are 19+ who are looking to gain knowledge, skill and/or employment within the retail sector. The course includes tasks and activities that are innovative and allow people to progress their knowledge and skills and grow their confidence. The course includes employer specific content along with key retail related topics covered including, customer service, payments, Health & Safety and handling complaints.

Learners from all backgrounds and experience levels are suitable for this provision as there are excellent resources are available including one to one support. Following completion of the training course learners are able to take the next steps on their journey including an interview at local employer or opportunities for further learning or volunteering and be supported with ongoing information, advice and guidance. The course is delivered over 3 full days that start at 10am and is delivered in Sunderland City

Centre with excellent transport and accessibility links.

Contact

Graham Rose

hello@sportscapetraining.com www.sportscapetraining.com

01913371553