Assessments for care and support
Find out how to get help and support
If you need care and support, there are a number of organisations that may be able to help you. Sunderland Information Point contains information about services and activities for adults, older people and their carers.
Visit Sunderland Information Point
If you're an adult living in Sunderland, and you need help with daily living, you may be able to get support from our Adult Social Care team by completing a self-assessment or by making a referral for an assessment. These can be completed by you or someone else on your behalf, for example a relative or advocate.
To be able to receive any care and support from us you need to meet the national minimum eligibility criteria (opens new window).
We will use the information you give us to help us meet your needs. Find out how we use your information in adult social care.
Professionals making a referral for an assessment
If you are a professional, you can make a referral for an adult needs assessment.
Make a referral for an adult needs assessment
Online self-assessment for Sunderland residents
The self-assessment will let you communicate with us 'up front', at your own pace, at a time suitable for you and will help us make a more informed decision about what happens next. It's a quick and easy way to find out:
- what support there is in your local community to help you stay independent
- what care and support needs you may have, and whether you have eligible needs under the Care Act 2014. Find out more information about the eligibility criteria (opens new window).
- whether you require further adult social care involvement
You can read more about how we use your information in adult social care.
If you're unable to complete a 'self-assessment' you can make a referral for an adult needs assessment.
If you're already receiving a service but feel that your needs or circumstances have changed, you can request a review.
We have a duty to make sure you are fully involved in understanding and making decisions about the care and support you need. If you find it hard to be involved in the care process or don't have anyone who can help you, we offer an independent advocacy service through Total Voice Sunderland - VoiceAbility who is the contracted provider for advocacy services in the city.
Paying for care
If you have been assessed to receive care and support from us, you will receive a financial assessment to work out how much you may need to pay towards these services. Information can also be found on the council's Deferred Payment Scheme and independent financial advice.
Care Quality Commission (CQC) provider ratings
CQC ratings for adult social care services registered with Sunderland City Council Registered Services and provided by Sunderland Care and Support Ltd can be found at www.cqc.org.uk (opens new window).
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