Help with broadband costs - new draft

Broadband has become an essential item for most people. Depending on how you use your broadband, you could save money switching to a suitable package.

If you use broadband for light browsing, download limits aren't too important. If your family connect at the same time, downloading limits are important. A superfast fibre package with unlimited downloads would be appropriate.

What broadband speed do I need?

It is worth checking if you're getting the speeds promised by your broadband provider. A broadband speed test can tell you if you're getting the speeds quoted by your provider. The site below lets you check the current speed of your connection What broadband speed do I need? - Which?

Getting the best deal for you

Now you know what kind of package you need, make sure you're getting the best deal by using a comparison website:

Uswitch - searches all broadband providers with some deals exclusive to Uswitch. Ability to tailor your search to include phone and television packages which can offer good savings rather than separate services
Compare - compares fibre providers only but includes smaller, local providers as well as the ability to tailor your search to prioritise what's important to you

Cheaper Broadband and Phone - Social Tariffs

If you are on certain benefits, you may be eligible for tariffs that cost less for broadband and home phone. Find out more at Ofcom. For social tariff availability in Sunderland, visit Discounted broadband.

CityFibre

Sunderland is going to receive an investment of £62m. CityFibre plans to help replace the UK's legacy copper networks. This is being replaced with gigabit-capable full fibre connectivity. Find out more about Sunderland's Smart City vision.

The links below can also offer help and support with broadband costs;