Missed bin collection
Missed bins should be reported no earlier than 4:00pm on collection and no later than 24 hours after the scheduled collection day.
Before you start
You will be asked to confirm the following information:
- That the bin was left at its collection point by 7:30am on the day of collection
- That the correct bin was left out for collection
- That the bin did not contain any contaminated items (e.g. household waste left in the recycling bin)
- That the bin was visible and accessible