Request a new or replacement bin, bin repair, bin removal or caddy

Each residential property is entitled to one standard size green bin and one standard size blue bin. Exceptions apply to flats and houses of multiple occupancy (such a bed-sits) where shared communal waste containers may be provided.

You are responsible for looking after your bins and are encouraged to take steps to store them securely.

Replacement green and blue bins are currently provided free of charge if they have been lost or stolen. All structurally damaged bins will be repaired wherever possible and replaced only if beyond repair. We will not replace bins that are useable.

Please note, to receive a free brown bin you must sign up to and pay the £34.50 fee for the Garden Waste collection service.

Make sure your bins are only left out for the relevant collection day and brought back in after they have been emptied.

18/11/24: If you're requesting a new or replacement GREEN domestic household bin, please be aware there is a delay on the delivery to us. Once we have received the bins, we'll deliver them to you as soon as possible. Thank you for your patience.

Request a new or replacement bin

Further information about bins and waste containers is provided in our Service standards.